frequently asked questions
frequently asked questions
What services do you offer?
Pet Grooming Services
How much do your grooming services cost?
Ranging from $65+ depening on the
service and animal size
Do you groom all breeds of dogs and cats?
Yes all furry friends.
What grooming products do you use?
Bio groom
How often should I bring my pet in for grooming?
At least once a month
Do you offer any discounts or promotions?
Yes, for scheduled appointments 10% off
Can I book appointments online or over the phone?
Both preferably online since its faster intake
Are your groomers certified or trained?
Yes trained
Do you offer any additional services such as nail trimming or ear cleaning?
Yes both as well as teeth brushing and
nail painting
What safety measures do you have in place for my pet?
Secure restraints, dog safe products, good
hygiene processes
Can I stay with my pet during the grooming session?
No, but we do offer live camera viewing
Do you have any specific requirements or recommendations for pet owners before bringing their pets in for grooming?
No
How far in advance should I schedule appointments?
2 days in advance is most common
What happens if my pet has special needs or requires special attention during grooming?
We have the availability to schedule
additional one on one time with your pet.
Are you experienced with handling nervous or anxious pets?
Yes
Do you require proof of vaccinations before grooming?
Proof of rabies vaccines
What are your hours of operation?
9am – 6pm M-S
Do you offer mobile grooming services or is it only in-store?
Mobile grooming services
How do you handle emergencies or last-minute appointments?
We can take last minute appointments if
time is available.